You tell CX Mate about the business. It does the research and maps the journey. You decide what to do about it. Your own company or a client's, here is what happens.
A short, guided conversation about the business. It adapts to the company's stage, its vertical, the tools it uses, the pain points you rank and the competitors you name. We also read the company's website, so we show up having done some homework.
AI-powered analysis connects your input and the company's website with CX expertise. It maps the customer journey, marks the meaningful moments, rates how much each one matters and links it to the pain points you named. Every finding shows what it is built on, so you can check it.
The playbook puts first things first: this step, what comes next, then the full work plan. Each recommendation has a suggested owner, a signal to watch and what AI can help with. The AI suggests. You, your team or your client decide.
Start with a free preview. The full analysis is $349, one time.
Minutes, not days. Once you finish the conversation, the journey usually takes a few minutes to build, and the playbook a few minutes more. Long enough for a coffee, not long enough for it to go cold.
One-time. $349 covers one company with up to 3 full analysis runs, delivered as a bundle: journey map, brief, playbook, prompt pack. Got 3 companies to look at? The 3-company pack is $849. No subscription.