One founder. A lot of AI.
The judgment stays human.
CX Mate is your AI customer experience advisor, for company teams and for the consultants who work with them. It does the homework on a B2B company, maps the journey and shows the moments worth your time. You bring the context and make the call.
CX Mate was built by Anat Weissman, who personally held almost every customer-facing role along the B2B journey. Sales. Customer success. Enablement. Revenue operations. CX strategy. Executive coaching.
25 years of sitting in every chair. Seeing where handoffs break, where customers go quiet, where revenue leaks between teams that don’t talk to each other. That pattern recognition across the full lifecycle is what CX Mate is built on.
Connect on LinkedIn →That experience is built into how CX Mate works: the questions it asks, the journey stages it knows by business model, and a CX methodology built on 25 years of practice underneath every finding, so the advice fits your company, not a template.
The AI reads, connects and drafts. It does not decide. Every finding shows what it is built on, so you can push back, and the next move is yours.
Follow CX Mate on LinkedIn →How we think.
Everything starts from mapping the lifecycle. Before tools. Before tactics.
Every finding points back to what you told us or what we found on the company.
Pre-launch advice is different from scaling advice. We know the difference.
Every recommendation says what AI can run and what needs a person.
Start with a free preview. No credit card, just an email.
Prompts and calculators leave a blank where your figures go. We don't guess them for you.
The idea. An outside-in view of how customers experience the business, instead of one more inside-out dashboard. A brief, a journey, a playbook and prompts, all connected and all specific to the business.
The AI does the legwork, so the people with the expertise spend their time on judgment, not on note-taking.
See what your customer experience
actually looks like.
Your own company or a client's. One conversation, no integrations.
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