CX Mate
Log in

Your customers hit friction you never see — until they leave.

One conversation maps your full customer journey and tells you exactly what to fix — before they decide to leave.

No setup, no credit card.

Why now, not later

Most companies wait until Series B to fix the customer experience. You don't have to.

A great consultant brings deep strategic thinking. CX Mate brings that same depth, powered by AI, at startup-friendly speed and cost.

📋DIY / Spreadsheets
  • TimelineOngoing guesswork
  • CostFree but blind
  • What you getGut feelings, NPS score
  • MethodologyAd hoc
  • When it makes senseDay 1 (but not enough)
👤Consultant
  • Timeline4–8 weeks
  • Cost$15,000–$50,000
  • What you getPDF report + presentation
  • MethodologyVaries by consultant
  • When it makes senseSeries B+ with budget
CX Mate
  • TimelineUnder 10 minutes
  • CostStart free · $149 full
  • What you getJourney map + playbook + review
  • MethodologyCertified, benchmarked to your vertical
  • When it makes senseDay 1 through scale

When your company grows into needing a customer experience team, you'll already have the foundation in place.

How it works

One conversation. Three deliverables. Zero setup.

1

Tell us about your business

Your product, customers, team, and where things break — in a quick conversation, not a form.

~10 min · No setup

2

Get your journey mapped

50+ touchpoints across your customer lifecycle — with every friction point and handoff gap identified.

~3 min · Benchmarked to your vertical

3

Know what to fix Monday

A prioritized action plan with templates, plus a management-ready review for your next team meeting.

Instant · PDF export · Share with your team

Every day without a diagnosis is another day of invisible churn.

Your full customer journey mapped, the risks identified, and a playbook to fix what matters most.

No setup, no credit card.